Privacy Policy – 77ji Casino

1. Scope and Application

This Policy applies to all personal information collected by 77ji through the platform at 77ji.vip, including information collected during registration, identity verification, gameplay, financial transactions, customer support interactions, and use of any 77ji mobile application. It applies to all registered players and visitors who interact with the 77ji platform, regardless of their location within the Philippines — including players from Metro Manila, Cebu, Davao, Cagayan de Oro, Iloilo, and all other regions of the archipelago.

This Policy should be read alongside the 77ji Terms & Conditions and Responsible Gaming policy, which together govern the full relationship between 77ji and its players.

2. Information We Collect

2.1 Information You Provide Directly

When you register, verify your identity, make deposits or withdrawals, contact support, or otherwise interact with 77ji, we collect information you provide directly, including:

• Full legal name, date of birth, and nationality
• Philippine mobile number and, where provided, email address
• Residential address
• Government-issued identity documents submitted for KYC verification (e.g., PhilSys National ID, UMID, Driver's License, Passport, SSS/GSIS ID)
• GCash account number, Maya account, or bank account details used for deposits and withdrawals
• Communications sent to 77ji support via live chat or email

2.2 Information Collected Automatically

When you access the 77ji platform, we automatically collect certain technical and behavioral data, including:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Session start and end times, pages visited, and features accessed
• Game activity logs, including game type, wager amounts, and session duration
• Deposit and withdrawal transaction records
• Login timestamps and device identifiers

2.3 Information from Third Parties

In limited circumstances, 77ji may receive information about you from third parties, including identity verification service providers used to authenticate government-issued ID documents, payment processors who confirm transaction status, and fraud prevention partners who flag suspicious activity patterns. Information from these sources is used only for the purposes described in this Policy.

3. How We Use Your Information

77ji uses the personal information we collect for the following purposes:

• Account creation and management: To register your 77ji account, authenticate your identity, and maintain your account in good standing.
• Transaction processing: To process deposits via GCash, Maya, BPI, BDO, Metrobank, UnionBank, InstaPay, and PESONet, and to process withdrawal requests to your verified payment method.
• Identity verification (KYC): To verify that you meet the age requirement (21+) and to comply with anti-money laundering and counter-terrorism financing obligations under applicable Philippine law.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, account takeovers, bonus abuse, and other prohibited activities on the 77ji platform.
• Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Platform improvement: To analyze aggregate usage patterns, improve game performance, and develop new features that better serve Filipino players.
• Regulatory compliance: To fulfill reporting obligations to PAGCOR and other applicable Philippine regulatory authorities.
• Responsible gaming: To monitor play patterns that may indicate problem gambling behavior and to provide timely interventions or support resources.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — only where you have provided consent or where 77ji has a legitimate interest, and subject to your right to opt out at any time.

4. Legal Bases for Processing

77ji processes personal data on the following legal bases under the Data Privacy Act of 2012 (Republic Act No. 10173) and applicable implementing rules:

• Consent: For marketing communications and non-essential cookies, where you have given explicit consent.
• Contractual necessity: For processing required to perform the agreement between you and 77ji — including account creation, game access, and payment processing.
• Legal obligation: For KYC verification, AML/CTF reporting, and other processing required under applicable Philippine law.
• Legitimate interests: For fraud prevention, platform security, and aggregate analytics, where 77ji's interests do not override your privacy rights.

5. Disclosure of Your Information

77ji does not sell your personal information to third parties. We may share your information with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment processors: GCash, Maya, and banking partners require sufficient transaction data to process deposits and withdrawals. This data is shared under data processing agreements and is not used by these parties for any independent marketing purpose.
• Identity verification providers: Third-party KYC service providers who process identity document verification on 77ji's behalf.
• Fraud prevention services: Service providers who assist 77ji in identifying suspicious activity, operating under strict confidentiality obligations.
• Regulatory authorities: PAGCOR and other applicable Philippine government agencies, where disclosure is required by law or lawful order.
• Legal proceedings: Where disclosure is required by a court order, subpoena, or other legally binding process issued under Philippine law.
• Business transfers: In the event of a merger, acquisition, or sale of 77ji's business or assets, player data may be transferred to the acquiring entity, subject to equivalent privacy protections.

In all cases of third-party disclosure, 77ji ensures that appropriate contractual or legal safeguards are in place to protect your personal information.

6. Cookies and Tracking Technologies

The 77ji platform uses cookies and similar tracking technologies to enhance your user experience, maintain your login session, prevent fraud, and analyze platform performance. The following categories of cookies are used:

• Essential cookies: Required for the platform to function. These cannot be disabled without preventing you from using 77ji.
• Session cookies: Maintain your authenticated session while you are logged into your 77ji account and expire when you close your browser or log out.
• Analytics cookies: Collect aggregated data about how players navigate the 77ji platform, used to improve site performance and user experience.
• Preference cookies: Remember your platform settings and language preferences.

You may manage non-essential cookies through your browser settings. Disabling essential cookies will impair your ability to use the 77ji platform. 77ji does not use third-party advertising networks or behavioral advertising cookies.

7. Data Retention

77ji retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including to maintain your active account, comply with legal obligations, resolve disputes, and enforce agreements.

Upon account closure, 77ji will retain your account records — including identity documents, transaction history, and communication logs — for a minimum period of five (5) years from the date of closure, in accordance with applicable Philippine anti-money laundering regulations and gaming compliance requirements. After this retention period expires, data will be securely deleted or anonymized.

8. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal information held by 77ji:

• Right to be informed: The right to know how your personal data is collected, processed, and used — as described in this Policy.
• Right to access: The right to request a copy of the personal data 77ji holds about you.
• Right to correction: The right to request correction of inaccurate or incomplete personal data in your 77ji account.
• Right to erasure: The right to request deletion of your personal data, subject to 77ji's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for marketing purposes or on grounds relating to your particular situation.
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to lodge a complaint: The right to file a complaint with the Philippine National Privacy Commission if you believe your rights have been violated.

To exercise any of these rights, please contact 77ji customer support via live chat or at [email protected]. 77ji will respond to all data subject requests within thirty (30) days, or within such shorter period as required by applicable law.

9. Children's Privacy and Age Verification

The 77ji platform is strictly for adults aged 21 years and above. 77ji does not knowingly collect personal information from individuals under 21. If we discover that a registered account belongs to a person under 21, the account will be immediately suspended and any associated funds will be handled in accordance with our Terms & Conditions.

Parents and guardians who believe a minor may have registered on 77ji are encouraged to contact our support team immediately via live chat so that the account can be identified and closed.

10. Security Measures

77ji implements a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and 77ji servers
• Encrypted storage of sensitive personal data and identity documents
• Role-based access controls limiting employee access to personal data on a need-to-know basis
• Regular security assessments and penetration testing of the 77ji platform
• Two-factor authentication options for player accounts
• Automated fraud detection and account monitoring systems

While 77ji takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your 77ji account credentials and for notifying us immediately of any suspected unauthorized access.

11. Changes to This Policy

77ji reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered players via the contact information held on their account or through a prominent notice on the 77ji platform. The "Last updated" date at the top of this Policy reflects the date of the most recent revision. Continued use of the 77ji platform following notification of changes constitutes acceptance of the updated Policy.

12. Contact and Data Privacy Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 77ji, please contact us via:

• Live chat support — available 24/7 on the 77ji platform
• Email: [email protected] (plain text — not a clickable link)

77ji has designated a Data Privacy Officer responsible for overseeing compliance with the Data Privacy Act of 2012 and this Policy. Requests relating to data subject rights will be handled by the Data Privacy Officer or a designated member of the compliance team.